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Customer Service Our office is located in San Francisco Bay Area. The best way to contact us is by email. We try our best to answer your any questions as soon as possible. If you do not receive answer from us beyond reasonable timeframe, the possibility likely be that your email could get lost and please try to send your email again. If you have text message service, please text us at 1-408-833-4993 or leave voice message. we prefer email/text messaging.Email Address: Mailing address: 3E Power LLC PO BOX 41414 San Jose, CA 95160 USA Payments: We accept ![]() ![]() ![]() ![]() ![]() and Money orders or Cashier checksShipping: We use as our primary shipping carrier. We can use Returning: If you are not happy with our products, you can return them within 30 days of purchase date and make sure it is in original condition for refund (s/h is not refundable). Our products carry 90 days quality warranty. Please contact us for any issue/concern regarding our products. To obtain the status of an order, enter the confirmation number and click Go!. | |
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